Contact Us
We want it to be easy to reach us, so here are all the ways you can get in touch.
Customer Service Email
info@fetchazlife.my
This is the fastest way to reach us for order questions, returns, or product inquiries. We aim to reply within one business day.
Phone
+1 619-980-2608
Available Monday through Friday, 9:00 AM – 6:00 PM Pacific Time. If you reach voicemail outside these hours, please leave a message and we will call you back on the next business day.
Business Address
Fetch AZ Life
4421 Dale Ave
La Mesa, CA 91941
United States
This is our operating address for correspondence and returns. Please note that we are an online retailer and do not operate a walk-in retail storefront at this location. If you plan to send a return, please contact us first so we can provide the correct return instructions.
Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (PT)
We are closed on weekends and major U.S. holidays. Emails and voicemails received during closed hours are handled on the next business day.
Response Times
Email: typically within 1 business day
Phone: during business hours, usually the same day
Returns processing: 1–2 business days after we receive your package